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CVE-2026-28289:

FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. A patch bypass vulnerability for CVE-2026-27636 in FreeScout 1.8.206 and earlier allows any authenticated user with file upload permissions to achieve Remote Code Execution (RCE) on the server by uploading a malicious .htaccess file using a zero-width space character prefix to bypass the security check. The vulnerability exists in the sanitizeUploadedFileName() function in app/Http/Helper.php. The function contains a Time-of-Check to Time-of-Use (TOCTOU) flaw where the dot-prefix check occurs before sanitization removes invisible characters. This vulnerability is fixed in 1.8.207.


Score
Info
A numerical rating that indicates how dangerous this vulnerability is.

10.0Critical
  • Published Date:Mar 3, 2026
  • CISA KEV Date:*No Data*
  • Industries Affected:20

Exploitability

  • Score:3.9
  • Attack Vector:NETWORK
  • Attack Complexity:LOW
  • Privileges Required:NONE
  • User Interaction:NONE
  • Scope:CHANGED

Impact

  • Score:6.0
  • Confidentiality Impact:HIGH
  • Integrity Impact:HIGH
  • Availability Impact:HIGH

Description Preview

FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. A patch bypass vulnerability for CVE-2026-27636 in FreeScout 1.8.206 and earlier allows any authenticated user with file upload permissions to achieve Remote Code Execution (RCE) on the server by uploading a malicious .htaccess file using a zero-width space character prefix to bypass the security check. The vulnerability exists in the sanitizeUploadedFileName() function in app/Http/Helper.php. The function contains a Time-of-Check to Time-of-Use (TOCTOU) flaw where the dot-prefix check occurs before sanitization removes invisible characters. This vulnerability is fixed in 1.8.207.

Industries Affected

Below is a list of industries most commonly impacted or potentially at risk based on intelligence.

Low
Mining icon
Mining
Utilities icon
Utilities
Information icon
Information
Construction icon
Construction
Retail Trade icon
Retail Trade
Manufacturing icon
Manufacturing
Wholesale Trade icon
Wholesale Trade
Educational Services icon
Educational Services
Finance and Insurance icon
Finance and Insurance
Public Administration icon
Public Administration
Real Estate Rental and Leasing icon
Real Estate Rental and Leasing
Transportation and Warehousing icon
Transportation and Warehousing
Accommodation and Food Services icon
Accommodation and Food Services
Health Care and Social Assistance icon
Health Care and Social Assistance
Arts, Entertainment, and Recreation icon
Arts, Entertainment, and Recreation
Management of Companies and Enterprises icon
Management of Companies and Enterprises
Agriculture, Forestry, Fishing and Hunting icon
Agriculture, Forestry, Fishing and Hunting
Other Services (except Public Administration) icon
Other Services (except Public Administration)
Professional, Scientific, and Technical Services icon
Professional, Scientific, and Technical Services
Administrative and Support and Waste Management and Remediation Services icon
Administrative and Support and Waste Management and Remediation Services

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