Description Preview
The CVE-2018-14593 is a security vulnerability that was discovered in the Open Ticket Request System (OTRS). The affected versions are 6.0.x through 6.0.9, 5.0.x through 5.0.28, and 4.0.x through 4.0.30. The vulnerability allows an attacker who is logged into OTRS as an agent to escalate their privileges by accessing a specially crafted URL. This could potentially allow the attacker to perform actions with higher privileges than intended.
Overview
The vulnerability was first published on 31st July 2018 and updated on 15th October 2018 by the MITRE Corporation. The vulnerability is identified as CVE-2018-14593. The issue arises from the ability of an attacker, who is logged into OTRS as an agent, to escalate their privileges by accessing a specially crafted URL.
Remediation
Users of the affected versions of OTRS are advised to update their systems to the latest version to mitigate this vulnerability. It is also recommended to restrict access to the application and monitor the system for any unusual activity.
References
- Debian Security Advisory: https://www.debian.org/security/2018/dsa-4317
- Debian Mailing List Announcement: https://lists.debian.org/debian-lts-announce/2018/08/msg00021.html
- OTRS Community Security Advisory: https://community.otrs.com/security-advisory-2018-03-security-update-for-otrs-framework/?lang=de
Industry ExposureMost to leastThis section illustrates the prevalence of a specific Common Vulnerabilities and Exposures (CVE) across various industries based on customer reports. The ranking displays industries from the most to least affected by this particular vulnerability, offering valuable insight into where this CVE has been most frequently observed. This information can help organizations within these sectors prioritize their security efforts, understand their relative risk exposure compared to their peers, and focus remediation strategies where they are most needed. By understanding the industry-specific impact, organizations can make more informed decisions regarding patching, resource allocation, and overall risk management related to this CVE.
This section illustrates the prevalence of a specific Common Vulnerabilities and Exposures (CVE) across various industries based on customer reports. The ranking displays industries from the most to least affected by this particular vulnerability, offering valuable insight into where this CVE has been most frequently observed. This information can help organizations within these sectors prioritize their security efforts, understand their relative risk exposure compared to their peers, and focus remediation strategies where they are most needed. By understanding the industry-specific impact, organizations can make more informed decisions regarding patching, resource allocation, and overall risk management related to this CVE.
- Accommodation & Food ServicesAccommodation & Food Services
- Administrative, Support, Waste Management & Remediation ServicesAdministrative, Support, Waste Management & Remediation Services
- Agriculture, Forestry Fishing & HuntingAgriculture, Forestry Fishing & Hunting
- Arts, Entertainment & RecreationArts, Entertainment & Recreation
- ConstructionConstruction
- Educational ServicesEducational Services
- Finance and InsuranceFinance and Insurance
- Health Care & Social AssistanceHealth Care & Social Assistance
- InformationInformation
- Management of Companies & EnterprisesManagement of Companies & Enterprises
- ManufacturingManufacturing
- MiningMining
- Other Services (except Public Administration)Other Services (except Public Administration)
- Professional, Scientific, & Technical ServicesProfessional, Scientific, & Technical Services
- Public AdministrationPublic Administration
- Real Estate Rental & LeasingReal Estate Rental & Leasing
- Retail TradeRetail Trade
- Transportation & WarehousingTransportation & Warehousing
- UtilitiesUtilities
- Wholesale TradeWholesale Trade
