CVE-2021-31928:Privilege Escalation Vulnerability in Annex Cloud Loyalty Experience Platform

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Annex Cloud Loyalty Experience Platform versions prior to 2021.1.0.1 contain a privilege escalation vulnerability that allows any authenticated user to escalate their privileges to superadministrator level. This critical security flaw could allow attackers with basic authentication to gain complete control over the platform. The issue was addressed in version 2021.1.0.2.

Overview

This vulnerability (CVE-2021-31928) affects the Annex Cloud Loyalty Experience Platform, a customer loyalty and engagement solution used by many organizations. The vulnerability allows any authenticated user, regardless of their assigned role or permission level, to elevate their privileges to superadministrator status. With superadministrator access, an attacker could potentially access sensitive customer data, modify system configurations, create additional administrative accounts, or perform other unauthorized actions within the platform. This represents a significant security risk for organizations using vulnerable versions of the platform, as it effectively bypasses the intended access control mechanisms.

Remediation

To address this vulnerability, organizations using Annex Cloud Loyalty Experience Platform should:

  1. Upgrade immediately to version 2021.1.0.2 or later, which contains the fix for this vulnerability.
  2. Conduct a security audit to determine if any unauthorized privilege escalation has occurred.
  3. Review administrative user accounts to ensure no unauthorized accounts were created.
  4. Monitor system logs for any suspicious activities that might indicate exploitation of this vulnerability.
  5. Consider implementing additional access controls and monitoring solutions to detect potential privilege escalation attempts.
  6. Contact Annex Cloud support for additional guidance if needed.

References

  1. Accenture AARO Bugs Repository: https://github.com/Accenture/AARO-Bugs/blob/master/AARO-CVE-List.md
  2. Annex Cloud Official Website: https://www.annexcloud.com/
  3. CVE-2021-31928 in the National Vulnerability Database
  4. Annex Cloud release notes for version 2021.1.0.2 (if available)

Industry ExposureMost to least
This section illustrates the prevalence of a specific Common Vulnerabilities and Exposures (CVE) across various industries based on customer reports. The ranking displays industries from the most to least affected by this particular vulnerability, offering valuable insight into where this CVE has been most frequently observed. This information can help organizations within these sectors prioritize their security efforts, understand their relative risk exposure compared to their peers, and focus remediation strategies where they are most needed. By understanding the industry-specific impact, organizations can make more informed decisions regarding patching, resource allocation, and overall risk management related to this CVE.

  1. Accommodation & Food Services
    Accommodation & Food Services
  2. Administrative, Support, Waste Management & Remediation Services
    Administrative, Support, Waste Management & Remediation Services
  3. Agriculture, Forestry Fishing & Hunting
    Agriculture, Forestry Fishing & Hunting
  4. Arts, Entertainment & Recreation
    Arts, Entertainment & Recreation
  5. Construction
    Construction
  6. Educational Services
    Educational Services
  7. Finance and Insurance
    Finance and Insurance
  8. Health Care & Social Assistance
    Health Care & Social Assistance
  9. Information
    Information
  10. Management of Companies & Enterprises
    Management of Companies & Enterprises
  11. Manufacturing
    Manufacturing
  12. Mining
    Mining
  13. Other Services (except Public Administration)
    Other Services (except Public Administration)
  14. Professional, Scientific, & Technical Services
    Professional, Scientific, & Technical Services
  15. Public Administration
    Public Administration
  16. Real Estate Rental & Leasing
    Real Estate Rental & Leasing
  17. Retail Trade
    Retail Trade
  18. Transportation & Warehousing
    Transportation & Warehousing
  19. Utilities
    Utilities
  20. Wholesale Trade
    Wholesale Trade

Focus on What Matters

  1. See Everything.
  2. Identify True Risk.
  3. Proactively Mitigate Threats.

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