CVE-2024-1709:Authentication bypass vulnerability in ConnectWise ScreenConnect <= 23.9.7 (patched in 23.9.8) that allows a remote attacker to bypass authentication via an alternate path or channel, potentially gaining direct access to confidential information and critical systems.

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Description Preview

ConnectWise ScreenConnect versions 23.9.7 and earlier are vulnerable to an authentication bypass using an alternate path or channel. This flaw may enable a remote attacker to bypass the login mechanism and access protected resources, potentially exposing confidential information or enabling control over critical systems. The vulnerability is exploitable over the network with no privileges required and no user interaction, and its exploitation can impact confidentiality, integrity, and availability. A fix was released with version 23.9.8.

Overview

This CVE describes a high-severity authentication bypass in ConnectWise ScreenConnect prior to 23.9.8. The flaw allows an attacker to bypass authentication through an alternate path or channel, resulting in direct access to confidential data or critical systems without requiring user interaction. The issue is rated critical (CVSS 3.1: AV network, AC low, PR none, UI none, SC changed, C/H/I/A high) and was publicly disclosed with active exploitation reported in multiple security outlets prior to the patch.

Remediation

  • Upgrade to ScreenConnect to version 23.9.8 or newer as soon as possible, following the vendor’s upgrade and patching guidance.
  • If immediate upgrade is not feasible, implement compensating controls to reduce exposure:
    • Limit exposure by placing ScreenConnect behind a VPN or restricting access via a firewall and IP allowlists.
    • Disable or tightly restrict external/public access to the ScreenConnect admin interfaces.
    • Enforce network segmentation and least privilege for management components.
  • After patching, verify the update to ensure the version is 23.9.8 or newer and that the remediation is in place.
  • Monitor security logs and alerts for indicators of exploitation or anomalous authentication attempts; search for new admin accounts, unusual login times, or configuration changes.
  • Consider additional hardening steps (if not already in place): implement MFA where supported, rotate credentials, and ensure regular backups and an incident response plan.
  • Review vendor advisories and CVE-specific guidance to validate any environment-specific mitigations.

References

Industry ExposureMost to least
This section illustrates the prevalence of a specific Common Vulnerabilities and Exposures (CVE) across various industries based on customer reports. The ranking displays industries from the most to least affected by this particular vulnerability, offering valuable insight into where this CVE has been most frequently observed. This information can help organizations within these sectors prioritize their security efforts, understand their relative risk exposure compared to their peers, and focus remediation strategies where they are most needed. By understanding the industry-specific impact, organizations can make more informed decisions regarding patching, resource allocation, and overall risk management related to this CVE.

  1. Health Care & Social Assistance: Medium
    Health Care & Social Assistance
  2. Manufacturing: Low
    Manufacturing
  3. Professional, Scientific, & Technical Services: Low
    Professional, Scientific, & Technical Services
  4. Educational Services: Low
    Educational Services
  5. Other Services (except Public Administration): Low
    Other Services (except Public Administration)
  6. Public Administration: Low
    Public Administration
  7. Retail Trade: Low
    Retail Trade
  8. Arts, Entertainment & Recreation: Low
    Arts, Entertainment & Recreation
  9. Transportation & Warehousing: Low
    Transportation & Warehousing
  10. Accommodation & Food Services: Low
    Accommodation & Food Services
  11. Construction: Low
    Construction
  12. Finance and Insurance: Low
    Finance and Insurance
  13. Information: Low
    Information
  14. Management of Companies & Enterprises: Low
    Management of Companies & Enterprises
  15. Administrative, Support, Waste Management & Remediation Services: Low
    Administrative, Support, Waste Management & Remediation Services
  16. Agriculture, Forestry Fishing & Hunting: Low
    Agriculture, Forestry Fishing & Hunting
  17. Mining: Low
    Mining
  18. Real Estate Rental & Leasing: Low
    Real Estate Rental & Leasing
  19. Utilities: Low
    Utilities
  20. Wholesale Trade: Low
    Wholesale Trade

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  3. Proactively Mitigate Threats.

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