Description Preview
Adobe Commerce versions 2.4.6-p3, 2.4.5-p5, 2.4.4-p6 and earlier are affected by an Improper Neutralization of Special Elements used in an OS Command (OS Command Injection) vulnerability that could lead to arbitrary code execution by an attacker. Exploitation of this issue does not require user interaction and can be triggered over the network. The issue is tracked as CVE-2024-20720 and is tied to the data collector backup process. The published CVSS v3.1 base score is 9.1 (CRITICAL), with network access, low attack complexity, and high impact to confidentiality, integrity, and availability. The root cause is described as insufficient patching of CVE-2023-38208, per Adobe's APSB24-03 advisory. This vulnerability creates a severe risk of remote takeover and data compromise for exposed Adobe Commerce deployments.
Overview
This vulnerability exposes Adobe Commerce installations to remote, unauthenticated code execution via the data collector backup mechanism. It affects multiple 2.x release lines (including 2.4.6-p3, 2.4.5-p5, 2.4.4-p6 and earlier) and is classified as CRITICAL with CVSS v3.1 metrics indicating network-based exploitation, low complexity, required high privileges, and impacts across confidentiality, integrity, and availability. The issue stems from improper handling of input in a component related to OS command execution and is associated with prior patching gaps for CVE-2023-38208. Mitigation relies on applying the vendor-supplied patch described in APSB24-03 and upgrading to a fixed Adobe Commerce release.
Remediation
- Apply the Adobe advisory patch (ASPB24-03) and upgrade Adobe Commerce to a fixed release as recommended by Adobe. Verify that the installed version is no longer affected.
- If an immediate upgrade is not possible, implement a temporary workaround to mitigate exposure, such as disabling or restricting the data collector backup functionality and limiting network access to the Adobe Commerce instance.
- After patching, re-scan the environment and verify that the vulnerability is resolved; confirm that the data collector backup component no longer allows OS command execution.
- Review access controls, monitor for anomalous backup activity, and ensure the underlying OS and dependencies are up to date.
- Establish or improve patch management and change-control processes to prevent regression from similar patching gaps in the future.
References
Industry ExposureMost to leastThis section illustrates the prevalence of a specific Common Vulnerabilities and Exposures (CVE) across various industries based on customer reports. The ranking displays industries from the most to least affected by this particular vulnerability, offering valuable insight into where this CVE has been most frequently observed. This information can help organizations within these sectors prioritize their security efforts, understand their relative risk exposure compared to their peers, and focus remediation strategies where they are most needed. By understanding the industry-specific impact, organizations can make more informed decisions regarding patching, resource allocation, and overall risk management related to this CVE.
This section illustrates the prevalence of a specific Common Vulnerabilities and Exposures (CVE) across various industries based on customer reports. The ranking displays industries from the most to least affected by this particular vulnerability, offering valuable insight into where this CVE has been most frequently observed. This information can help organizations within these sectors prioritize their security efforts, understand their relative risk exposure compared to their peers, and focus remediation strategies where they are most needed. By understanding the industry-specific impact, organizations can make more informed decisions regarding patching, resource allocation, and overall risk management related to this CVE.
- Retail TradeRetail Trade: Low
- Accommodation & Food ServicesAccommodation & Food Services: Low
- Administrative, Support, Waste Management & Remediation ServicesAdministrative, Support, Waste Management & Remediation Services: Low
- Agriculture, Forestry Fishing & HuntingAgriculture, Forestry Fishing & Hunting: Low
- Arts, Entertainment & RecreationArts, Entertainment & Recreation: Low
- ConstructionConstruction: Low
- Educational ServicesEducational Services: Low
- Finance and InsuranceFinance and Insurance: Low
- Health Care & Social AssistanceHealth Care & Social Assistance: Low
- InformationInformation: Low
- Management of Companies & EnterprisesManagement of Companies & Enterprises: Low
- ManufacturingManufacturing: Low
- MiningMining: Low
- Other Services (except Public Administration)Other Services (except Public Administration): Low
- Professional, Scientific, & Technical ServicesProfessional, Scientific, & Technical Services: Low
- Public AdministrationPublic Administration: Low
- Real Estate Rental & LeasingReal Estate Rental & Leasing: Low
- Transportation & WarehousingTransportation & Warehousing: Low
- UtilitiesUtilities: Low
- Wholesale TradeWholesale Trade: Low
