CVE-2024-21914:A vulnerability in Rockwell Automation FactoryTalk View ME running on PanelView Plus 7 boot terminals allows a malicious user to remotely restart the terminal without security protections, potentially resulting in loss of view or control of the PanelView product. The issue affects versions earlier than v14.

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CVE-2024-21914 describes a security weakness in FactoryTalk View ME on PanelView Plus 7 boot terminals that permits remote restart by an unauthenticated or unprotected actor. Exploitation could lead to loss of view or control of the PanelView product. The vulnerability is classified under improper security protection for a remote restart action (CAPEC-554) and has a CVSS v3.1 base score of 5.3 (Medium) with network attack vector, no confidentiality or integrity impact, and low availability impact. No privileges are required, and no user interaction is needed. Affected products are Rockwell’s FactoryTalk View ME prior to version 14. Official remediation guidance is published by Rockwell Automation as advisory SD1663, with recommended security practices for environments where upgrading is not feasible.

Overview

This CVE covers a risk in FactoryTalk View ME on PanelView Plus 7 boot terminals where a remote restart can be initiated without proper security protections, potentially removing operators’ view or control over the PanelView device. The vulnerability affects versions older than v14 and carries a medium severity with network-based exploitation, requiring no user interaction or privileges. Mitigation centers on upgrading to a fixed release or applying vendor-recommended security practices to minimize exposure.

Remediation

  • Upgrade to FactoryTalk View ME version 14 or later (the fixed release) to address the vulnerability.
  • If upgrading is not possible, apply the vendor’s security best practices immediately:
    • Limit exposure by isolating the PanelView Plus 7 terminal behind network boundaries (firewalls, segmentation) and restrict remote restart capabilities where feasible.
    • Enforce strong access controls and authentication for management interfaces; disable anonymous remote restart features if available.
    • Restrict remote management to trusted networks and apply principle of least privilege.
    • Monitor and log restart attempts and review security advisories for additional defensive steps.
    • Review and implement Rockwell Security Best Practices as outlined in their guidance: Security Best Practices link.
  • Verify the remediation with a follow-up assessment or scan to confirm the vulnerability is mitigated.

References for remediation guidance:

  • Rockwell Automation Advisory SD1663: https://www.rockwellautomation.com/en-us/support/advisory.SD1663.html
  • Security Best Practices: https://rockwellautomation.custhelp.com/app/answers/answer_view/a_id/1085012/loc/en_US#__highlight

References

  • Rockwell Automation Advisory SD1663: https://www.rockwellautomation.com/en-us/support/advisory.SD1663.html
  • Security Best Practices: https://rockwellautomation.custhelp.com/app/answers/answer_view/a_id/1085012/loc/en_US#__highlight

Industry ExposureMost to least
This section illustrates the prevalence of a specific Common Vulnerabilities and Exposures (CVE) across various industries based on customer reports. The ranking displays industries from the most to least affected by this particular vulnerability, offering valuable insight into where this CVE has been most frequently observed. This information can help organizations within these sectors prioritize their security efforts, understand their relative risk exposure compared to their peers, and focus remediation strategies where they are most needed. By understanding the industry-specific impact, organizations can make more informed decisions regarding patching, resource allocation, and overall risk management related to this CVE.

  1. Manufacturing: Low
    Manufacturing
  2. Retail Trade: Low
    Retail Trade
  3. Accommodation & Food Services: Low
    Accommodation & Food Services
  4. Administrative, Support, Waste Management & Remediation Services: Low
    Administrative, Support, Waste Management & Remediation Services
  5. Agriculture, Forestry Fishing & Hunting: Low
    Agriculture, Forestry Fishing & Hunting
  6. Arts, Entertainment & Recreation: Low
    Arts, Entertainment & Recreation
  7. Construction: Low
    Construction
  8. Educational Services: Low
    Educational Services
  9. Finance and Insurance: Low
    Finance and Insurance
  10. Health Care & Social Assistance: Low
    Health Care & Social Assistance
  11. Information: Low
    Information
  12. Management of Companies & Enterprises: Low
    Management of Companies & Enterprises
  13. Mining: Low
    Mining
  14. Other Services (except Public Administration): Low
    Other Services (except Public Administration)
  15. Professional, Scientific, & Technical Services: Low
    Professional, Scientific, & Technical Services
  16. Public Administration: Low
    Public Administration
  17. Real Estate Rental & Leasing: Low
    Real Estate Rental & Leasing
  18. Transportation & Warehousing: Low
    Transportation & Warehousing
  19. Utilities: Low
    Utilities
  20. Wholesale Trade: Low
    Wholesale Trade

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