CVE-2021-37163:
Default Credentials for Telnet Server in Swisslog Healthcare Nexus HMI3 Control Panel
Score
A numerical rating that indicates how dangerous this vulnerability is.
9.8Critical- Published Date:Aug 2, 2021
- CISA KEV Date:*No Data*
- Industries Affected:20
Threat Predictions
- EPSS Score:0.6
- EPSS Percentile:69%
Exploitability
- Score:3.9
- Attack Vector:NETWORK
- Attack Complexity:LOW
- Privileges Required:NONE
- User Interaction:NONE
- Scope:UNCHANGED
Impact
- Score:5.9
- Confidentiality Impact:HIGH
- Integrity Impact:HIGH
- Availability Impact:HIGH
Description Preview
Default Credentials for Telnet Server in Swisslog Healthcare Nexus HMI3 Control Panel
Overview
This vulnerability (CVE-2021-37163) is part of the "PwnedPiper" set of vulnerabilities discovered in Swisslog Healthcare's pneumatic tube system (PTS). The HMI3 Control Panel contains two user accounts with hardcoded credentials that can be used to access the system via Telnet. These default credentials cannot be changed by administrators, creating a persistent security risk. An attacker with network access to the device could use these credentials to gain unauthorized access to the system, potentially allowing them to execute arbitrary commands with the privileges of these accounts. This vulnerability could lead to system compromise, data theft, or disruption of critical hospital operations that rely on the pneumatic tube system for transporting medications, lab samples, and other essential items.
Remediation
- 1. Update to Nexus Software version 7.2.5.7 or later, which addresses this vulnerability.
- 2. If immediate patching is not possible, implement network segmentation to restrict access to the HMI3 Control Panel.
- 3. Use firewall rules to block unauthorized Telnet access (port 23) to the affected devices.
- 4. Monitor network traffic to detect potential exploitation attempts.
- 5. Contact Swisslog Healthcare technical support for assistance with secure configuration and additional mitigation strategies.
- 6. Conduct regular security assessments of your healthcare network infrastructure to identify similar vulnerabilities.
References
- 1. Armis Security "PwnedPiper" Research: https://www.armis.com/PwnedPiper
- 2. Swisslog Healthcare Product Information: https://www.swisslog-healthcare.com
- 3. Vendor Security Advisory: https://www.swisslog-healthcare.com/-/media/swisslog-healthcare/documents/customer-service/armis-documents/cve-2021-37163-bulletin---default-credentials-for-the-telnet-server.pdf
- 4. Swisslog Healthcare CVE Disclosures: https://www.swisslog-healthcare.com/en-us/customer-care/security-information/cve-disclosures
- 5. CWE-798: Use of Hard-coded Credentials: https://cwe.mitre.org/data/definitions/798.html
Industries Affected
Below is a list of industries most commonly impacted or potentially at risk based on intelligence.