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CVE-2021-37163:

Default Credentials for Telnet Server in Swisslog Healthcare Nexus HMI3 Control Panel


Score
Info
A numerical rating that indicates how dangerous this vulnerability is.

9.8Critical
  • Published Date:Aug 2, 2021
  • CISA KEV Date:*No Data*
  • Industries Affected:20

Threat Predictions

  • EPSS Score:0.6
  • EPSS Percentile:69%

Exploitability

  • Score:3.9
  • Attack Vector:NETWORK
  • Attack Complexity:LOW
  • Privileges Required:NONE
  • User Interaction:NONE
  • Scope:UNCHANGED

Impact

  • Score:5.9
  • Confidentiality Impact:HIGH
  • Integrity Impact:HIGH
  • Availability Impact:HIGH

Description Preview

Default Credentials for Telnet Server in Swisslog Healthcare Nexus HMI3 Control Panel

Overview

This vulnerability (CVE-2021-37163) is part of the "PwnedPiper" set of vulnerabilities discovered in Swisslog Healthcare's pneumatic tube system (PTS). The HMI3 Control Panel contains two user accounts with hardcoded credentials that can be used to access the system via Telnet. These default credentials cannot be changed by administrators, creating a persistent security risk. An attacker with network access to the device could use these credentials to gain unauthorized access to the system, potentially allowing them to execute arbitrary commands with the privileges of these accounts. This vulnerability could lead to system compromise, data theft, or disruption of critical hospital operations that rely on the pneumatic tube system for transporting medications, lab samples, and other essential items.

Remediation

  • 1. Update to Nexus Software version 7.2.5.7 or later, which addresses this vulnerability.
  • 2. If immediate patching is not possible, implement network segmentation to restrict access to the HMI3 Control Panel.
  • 3. Use firewall rules to block unauthorized Telnet access (port 23) to the affected devices.
  • 4. Monitor network traffic to detect potential exploitation attempts.
  • 5. Contact Swisslog Healthcare technical support for assistance with secure configuration and additional mitigation strategies.
  • 6. Conduct regular security assessments of your healthcare network infrastructure to identify similar vulnerabilities.

References

Industries Affected

Below is a list of industries most commonly impacted or potentially at risk based on intelligence.

Low
Mining icon
Mining
Utilities icon
Utilities
Information icon
Information
Construction icon
Construction
Retail Trade icon
Retail Trade
Manufacturing icon
Manufacturing
Wholesale Trade icon
Wholesale Trade
Educational Services icon
Educational Services
Finance and Insurance icon
Finance and Insurance
Public Administration icon
Public Administration
Real Estate Rental and Leasing icon
Real Estate Rental and Leasing
Transportation and Warehousing icon
Transportation and Warehousing
Accommodation and Food Services icon
Accommodation and Food Services
Health Care and Social Assistance icon
Health Care and Social Assistance
Arts, Entertainment, and Recreation icon
Arts, Entertainment, and Recreation
Management of Companies and Enterprises icon
Management of Companies and Enterprises
Agriculture, Forestry, Fishing and Hunting icon
Agriculture, Forestry, Fishing and Hunting
Other Services (except Public Administration) icon
Other Services (except Public Administration)
Professional, Scientific, and Technical Services icon
Professional, Scientific, and Technical Services
Administrative and Support and Waste Management and Remediation Services icon
Administrative and Support and Waste Management and Remediation Services

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